At Tree Business Solutions, all products and services are non-refundable and non-returnable.
Due to the digital and intangible nature of our offerings—including databases, contact lists, and custom data solutions—all sales are final once the order is confirmed and delivered.
No Refund Policy
We do not issue refunds under any circumstances, including but not limited to:
- Change of mind after purchase
- Misunderstanding of product scope
- Incorrect purchase decisions
- Lack of expected results or ROI
- Delay in usage or non-usage of data
Nature of Data
By purchasing, you acknowledge that:
- Data is compiled from multiple sources and may change over time
- 100% accuracy cannot be guaranteed
- Some level of bounce rate or outdated information is industry standard
Replacement Policy (Limited)
- We may provide replacement records only for verified hard bounces
- Replacement requests must be submitted within 5–7 days of delivery
- Requests must include proof (bounce reports/screenshots)
- Replacement eligibility is subject to internal validation
No Liability
Tree Business Solutions shall not be held liable for:
- Business losses, missed opportunities, or revenue impact
- Email deliverability issues due to sender practices
- Third-party platform restrictions or spam filters
Policy Acceptance
By placing an order with us, you confirm that you have read, understood, and agreed to this Refund Policy in full.
Contact
For support inquiries: sales@treebusinessolutions.com